Refund Policy
Effective Date: April 1st 2024
At Graphics Decal HQ, we strive to provide top-quality products and services to our valued customers. Your satisfaction is our priority, and we want you to feel confident with your purchase. Please read our refund policy carefully to understand your options regarding refunds.
*** Customized Graphics and Decals
As our customized graphics and decals are tailored specifically to your preferences and requirements, they are not eligible for refunds. We put considerable effort into ensuring that every customized order meets your expectations. Therefore, we encourage you to review all design proofs and specifications provided before finalizing your order. Once you have approved the design and placed your order, it enters production immediately, and we are unable to accept returns or issue refunds.
*** Pre-Made Stickers
For our pre-made stickers and other non-customized products, we offer a refund within 15 days of purchase if you are not entirely satisfied. To be eligible for a refund, the item must be unused, in its original condition, and returned in its original packaging. Please note that the customer is responsible for any return shipping costs incurred.
*** Graphics Installation Service
Our graphics installation service is performed by experienced professionals to ensure a high-quality result. However, if you encounter any issues with the installation process, please don’t hesitate to contact us. We are committed to resolving any concerns promptly and efficiently. Please note that refunds for graphics installation services will be considered on a case-by-case basis, depending on the nature of the issue.
*** Contact Us
If you have any questions or concerns about our refund policy, please feel free to contact us. We value your feedback and are here to assist you in any way we can.
Graphics Decal HQ
We appreciate your understanding and cooperation regarding our refund policy. Thank you for choosing Graphics Decal HQ for your graphic needs.